Care Assistant
To contribute to the continuous delivery of the highest standards of care to clients within the nursing home applying at all times the philosophy of care at the lawns and all other policies, procedures and guide-lines employed by the directors.
All members of staff will be welcoming, approachable and supportive to their colleagues at all times. They will demonstrate positive communication skills to create a positive and pleasant environment for all staff to work in.
The Lawns Care Home
Full-Time Position
Personal Qualities
Provide excellent care standards to the Lawns clients’ and employees by meeting and exceeding their expectations. Our clients are the heart of our organisation and their needs are to be met with courtesy, friendliness, concern and accuracy which should extend to colleagues and visitors. You will show dignity and respect and provide independence, person centred care and privacy for our clients.
Identify clients’ needs, find creative solutions, welcome change, define problems and make decisions in a timely manner within this role. Offer advice and solutions to colleagues and make appropriate decisions based on analysis, experience and personal judgment. Ensure clients individuality is respected at all times. Display enthusiasm, excitement, professionalism and good values at all times.
Take ownership of tasks and problems and constantly seek to improve and streamline within your role by displaying good organisation skills and good time management. Maintain the highest quality of work to accomplish your objectives and meet deadlines.
You will have good written and verbal communication skills and display excellent listening skills and display these when working with employees, clients and visitors. You will listen to others viewpoints and be able to communicate with clients who have communication difficulties. Consistently practice active listening skills and be effective, in getting your message across to others with a positive tone of voice and phrasing.
Respect and value your colleagues’ accomplishments and promote and model the one-team concept. Be easy to approach and build rapport within the team. Put others at ease and be sensitive to the urgency of requests from others. Encourage and inspire others to achieve excellent standards of care and work to resolve issues and concerns in the appropriate manner. Be open to receiving feedback and coaching from colleagues and management. Have the ability to see the big picture and have the initiative to carry out duties without instruction.
You must be professional, reliable, loyal and dependable and keep in mind at all times what you can do for our clients and the Lawns to make it better. Follow through on all tasks and participate in mandatory and voluntary activities. Meet individual and team objectives.
Deliver feedback on clients and employees accurately and in an appropriate manner. Maintain excellent care standards during both good and bad situations. Display ability to own mistakes, treat others fairly and demonstrate the Lawns values by your actions. Be aware of the perception of yourself to others and be respectful to clients, supervisors, managers and employees. Be proactive in reporting own problems or errors and make decisions based on the ‘right thing to do’.
Personal Responsibilities
Read and understand the clients care plans to ensure you carry out the clients care in a safe and correct manner, ensuring you update your knowledge of the care plans at regular intervals ie. A minimum of every three months.
Ensure all documentation is stored confidentially and safely, in line with the Data Protection Act and General Data Protection Regulations (GDPR).
Complete clients’ personal history and information sheets in clients care plans and complete clients’ personal evacuation plans.
Create and maintain a good caring atmosphere for clients whilst maintaining the highest degree of integrity and confidentiality in dealing with all aspects of clients’ needs.
Assist clients to carry out their activities of daily living, e.g. dressing/undressing, eating, toileting, washing and bathing.
Ensure all equipment is in working order and cleaned to the highest standard
Serve meals, snacks and beverages adhering to SALT guidelines and dietary guidelines.
Provide in between meals nourishment as instructed, including the service of tea/coffee etc. to visitors. Ensure all crockery and cutlery is removed after use and area left clean and tidy.
Assist clients with eating and drinking. Report comments on food and requests for particular food to the Duty Nurse and Chef. Ensure client is left clean and tidy after eating and drinking. Complete food and fluid charts to document intake and output as directed by Duty Nurse.
Take care of the clients’ clothing, ensuring the correct collection, distribution and return of all laundered items. Assist in the laundry room when necessary.
Undertake bed-making, changing linen, spray beds, empty bins, restock rooms and general domestic tasks to ensure a clean, tidy and hygienic environment is achieved at all times.
Assist in the cleanliness and tidiness of common living and service areas, ensuring a safe environment.
Check the equipment used by clients and staff to ensure they are in good working condition and report any defects, damage, breakages or hazards to the Manager.
Empty yellow and orange bags following health and safety guidelines.
Make regular checks on clients and turn clients when necessary.
Answer clients bells at all times whilst on shift (including breaks).
Assist trained staff with the on-going assessment of clients, reporting any changes or anything unusual to the duty nurse.
Attend daily handovers and report to qualified staff the clients’ current condition and any unusual occurrences in client’s health and wellbeing
Complete all relevant administration and documentation and get countersigned.
Carry out duties in such a way as to ensure the economic and safe use of resources and equipment.
Participate in the programme of activities for clients. Escorting clients to health service appointments or other approved excursions as required, once induction is completed.
Assist qualified staff in the admission of new clients.
Maintain the highest level of personal and work cleanliness and hygiene.
Assist in the training of new care assistants.
Assist other departments as necessary to ensure the Lawns functions efficiently and effectively at all times.
Adhere to all safety measures in place.
Ensure the security of the clients’ property and The Lawn’s property and premises.
Welcome all visitors to the Lawns creating a positive experience. Ensure all visitors sign in and out of the premises and guide them to use hand sanitizers.
Check duty roster and fill in time-sheets on computer for actual hours worked, including any absences.
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